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A User Statistics report gives you a breakdown of your managed users, groups, and external users, showing how many actions they have made in Box over a given period of time. You must define filters for the User Statistics report before you can run it.

User Statistics report details

  • File format: comma-separated value (.csv) file
  • Filename format: user_statistics_run_on_YYYY-MM-DD-HH-MM-SS.csv
  • Folder name format (each report run is placed in its own folder): User Statistics run on YYYY-MM-DD HH-MM-SS
  • Filename and folder name time zone: the local date and time of the admin who ran the report or who set up the report schedule.
  • You may see an “Anonymous” user on the User Statistics report which shows when anyone who wasn’t logged into Box took an action on a Box item. This can occur for various reasons:
    • Shared Links: Users do not need to be logged into Box to access a shared link. Thus you may see previews, uploads, and downloads by “Anonymous”. This typically relates to shared link activity.
    • Email Upload: Users do not need to be logged into Box to upload via email.  As a result, you may see “Anonymous” making many uploads.
    • Embed Widget: Users do not need to be logged into Box to preview an embed widget on a website. Thus, you may see “Anonymous” previews.
    • API integration: you may see other “Anonymous” actions if you have an API integration that performs actions in your account.
  • When uploads occur via File Request you may see the folder owner as the name of the uploader(as it is technically an anonymous uploader).To identify uploads via a file request, navigate to User Activity Report > File Management > Uploadedand click View.  Then, under Details,  filter by Service = File Request.
  • If you are curious for more details around an “Anonymous” action, run a User Activity Report for that action type and select the same date range.

User Statistics report columns

The User Statistics report contains the following data about user activity. You can select which data columns appear in the report. All columns are selected by default, and the columns marked with an asterisk and grayed out in the dialog box are required. And at least one of Logins, Failed Logins, Uploads, Downloads, Previews, Edits, and Deletes (user actions captured in the report) must be selected.

User Statistics report filters

The User Statistics report contains user activity summarized for selected users or groups.
Last modified on July 8, 2026