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Documentation Index

Fetch the complete documentation index at: https://docs.box.com/llms.txt

Use this file to discover all available pages before exploring further.

This topic describes the data tiles that administrators can view and configure on the Platform dashboard on the Insights (Admin Console > Insights) page. Some data tiles are charts, presenting data graphically, and some data tiles are cards, presenting data numerically. The Platform Insights dashboard consists of the following tiles: See About Reporting and Insights for details on how to rearrange the tiles. See the sections below for information about what data is in each tile and how to configure the data in the tiles that can be configured.

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API Calls

The API Calls tile contains a line chart that gives you detailed statistics about your platform usage during the time period you select (the default is 90 days).
  • To see how many API calls occurred at any given time, move your pointer anywhere along the graph.
  • To change the date range of this graph, click and drag the endpoints of the mini graph below the main graph.
The Filter button () opens a side panel where you can select which activities to show in the chart and the date range for those activities. You must select at least one activity. For Date Range, you can select:
  • Last 30 days
  • Last 60 days
  • Last 90 days (default)
  • Custom range, and then select a start and end date
The Download Report button () will generate a Platform Activity report with a date range that matches the configured date range of the chart.

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Chargeable AI API Calls

The Chargeable AI API Calls tile is a card that shows you the total number of chargeable AI API calls have been made within your organization to-date during the current calendar month.

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Chargeable API Calls

The Chargeable API Calls tile is a card that shows you the total number of chargeable API calls have been made within your organization to-date during the current calendar month. Text in the bottom left of the tile will display either the percentage increase or decrease of chargeable API calls in the past month, or the number of calls remaining either in your limit or over your limit. If you have surpassed your chargeable API calls limit, a link will display where you can buy more APIs. The Run Activity Report link will generate a Platform Activity report with Chargeable API calls selected and a date range of the current calendar month.

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Pending Authorization

The Pending Authorization tile is a card that shows you the number of server authentication apps awaiting admin approval in the Platform Apps Manager tab in Admin Console > Integrations. The Go to Platform Apps Manager link will take you to the Platform Apps Manager tab in Integrations.

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Pending Enablement

The Pending Enablement tile is a card that shows you the number of server and user authentication apps awaiting admin enablement in the Platform Apps Manager tab in Admin Console > Integrations. The Go to Platform Apps Manager link will take you to the Platform Apps Manager tab in Integrations.

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Platform Active Users

The Platform Active Users tile contains a line chart that gives you detailed statistics about how many users were active on your platform during the time period you have selected (the default is 90 days).
  • To see how many platform users were active at any given time, move your pointer anywhere along the graph.
  • To change the date range of this graph, click and drag the endpoints of the mini graph below the main graph.
Click Show Details to view a list of the number of platform active users by day for the time period you have selected. The Filter button () opens a side panel where you can select the date range for the chart. You can select:
  • Last 30 days
  • Last 60 days
  • Last 90 days (default)
  • Custom range, and then select a start and end date
The Download Report button () will generate a Platform Activity report with a date range that matches the configured date range of the chart.

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Platform Bandwidth

The Platform Bandwidth tile contains a line chart that gives you detailed statistics about how much bandwidth was consumed on your platform during the time period you have selected (the default is 90 days).
  • To see how much bandwidth was consumed at any given time, move your pointer anywhere along the graph.
  • To change the date range of this graph, click and drag the endpoints of the mini graph below the main graph.
Click Show Details to view a list of the amount of bandwidth consumed by day for the time period you have selected. The Filter button () opens a side panel where you can select the date range for the chart. You can select:
  • Last 30 days
  • Last 60 days
  • Last 90 days (default)
  • Custom range, and then select a start and end date
The Download Report button () will generate a Platform Activity report with a date range that matches the configured date range of the chart.

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Platform Monthly Active Users

The Platform Monthly Active Users tile is a card that shows you the total number of unique active users of your platform APIs to-date during during the current calendar month, and the percentage of increase or decrease from the previous month. The Run Activity Report link will generate a Platform Activity report with a date range of the current calendar month.

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Platform Storage

The Platform Storage tile contains a line chart that gives you detailed statistics about how much storage was used by your platform apps during the time period you have selected (the default is 90 days).
  • To see how much storage was used at any given time, move your pointer anywhere along the graph.
  • To change the date range of this graph, click and drag the endpoints of the mini graph below the main graph.
Click Show Details to view a list of the amount of storage used by day for the time period you have selected. The Filter button () opens a side panel where you can select the date range for the chart. You can select:
  • Last 30 days
  • Last 60 days
  • Last 90 days (default)
  • Custom range, and then select a start and end date
The Download Report button () will generate a Platform Activity report with a date range that matches the configured date range of the chart.

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Top Platform Apps

The Top Platform Apps tile is a bar chart that shows you the top five platform apps that have made the most chargeable API calls during the past month, ordered by the app with the most activity. Hover over each bar to see the number of chargeable API calls for that app during the past month. Click Show Details to view a list of all of your your platform apps that have made chargeable API calls during the past month and the number of chargeable API calls for each.