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ChatGPT’s setup process involves the following steps:
  1. Admin enablement in Box
  2. Admin configuration in ChatGPT
  3. End-user connection

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Step 1: Enable integration in Box

Admin
  1. Sign in to the Box Admin Console.
  2. Go to Integrations and find ChatGPT MCP Server either by using the MCP Category filter, or by using the search bar at the top of the page.
  3. Make sure that ChatGPT MCP Server is enabled for your enterprise by setting its availability to Available to all users.

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Step 2: Configure connection in ChatGPT

Admin To configure the ChatGPT integration, follow the step-by-step instructions in the Apps in ChatGPT article.

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Step 3: Configure end-user connection

User To connect your Box account to ChatGPT as an end user:
  1. In ChatGPT, open the Apps section from the left navigation bar.
  2. Search for Box in the app directory and click Connect.
  3. Follow the prompts to log in to your Box account and authorize access.
Once connected, enable Box in the chat window:
  1. Click the + button to the left of the prompt window.
  2. Select … More.
  3. Search for Box and enable it.

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Domain verification

If your company uses ChatGPT Enterprise, your ChatGPT admin can ask OpenAI Support to limit who can connect to Box, so only people in your company’s ChatGPT workspaces can connect using an email address on one of your company’s verified domains, and anyone outside your company’s ChatGPT workspaces is blocked. This prevents personal ChatGPT accounts from connecting to corporate Box content. When contacting OpenAI Support, your admin includes your verified domain and lists Box as an app to restrict. See the ChatGPT documentation to learn how to request this restriction for ChatGPT.
Last modified on October 15, 2026