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The MCP Server is available on all Box plans. API calls are free only if both of the following conditions are met:
  • You are using an app published in the Box Integrations Center, and
  • You log in with your own Box account (OAuth).
This is the standard end-user use case (e.g., ChatGPT, Claude, Figma, etc.).

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When API calls are charged

API calls are charged in all other cases, for example:
  • Non-published Box Platform apps
  • Custom integrations or automations
  • Use of additional integration credentials from the Box MCP Server
  • Service account or scaled/shared workflows

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How API calls are charged

If your use case falls into the charged category above, API usage is metered as follows: You can only use MCP tools that are included in your current Box plan.
Box AI, DocGen, and Sign are features included in specific Box plans and are subject to plan availability and limits. AI tools require a Box AI-enabled plan, DocGen and Sign depend on plan availability.
Last modified on April 27, 2026