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If you’re an admin or co-admin with edit permissions, you can configure various options under the Box Sign tab in your Box Admin Console.

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Configuring access to Box Sign

All signature requests sent through Box Sign present a disclosure on behalf of the requestor to each signer unless the disclosure has been disabled in the Admin Console.See Configuring disclosure settings to learn more about the default disclosure, replacing the default disclosure with a custom disclosure for your organization, and disabling the presentation of any disclosure in your organization’s signature requests.
To change which of your users have Box Sign enabled or disabled:
  1. In the left sidebar of the Admin Console, select Enterprise Settings.
  2. In the top bar, select Box Sign.
  3. Select Edit Configuration from the Configure Sign section.
  4. Select the enablement option.
    • If you enable or disable Sign for select users or groups, type the user names, email addresses or names of groups you want to allow or deny.
  5. Select Save.
Box Sign tab in Enterprise Settings showing User Access, Template Permissions, and Ready Sign Links
If a user or group of users have Box Sign disabled, they cannot initiate signature requests.However, such users can still use Box Sign to sign a document sent by someone else.Additionally, if a user accesses files or folders associated with Box Sign target folders, they can see the status of sent signature requests, including the recipients, along with recipient actions on such requests.
Enabling Box Sign for specific users has the following limitations:
  • You can enter up to 100 names/email addresses and up to 100 groups. If you want to enable or disable more, you have to enable or disable Sign for the entire organization.
To enable co-admin access to Box Sign permissions:
  1. Go to Admin Console > Users & Groups.
  2. Select the Managed Users tab.
  3. Select the name of the co-admin to whom you want to grant access permissions for Box Sign legal settings.
  4. Open the Role and Access Permissions section.
  5. Select Edit.
  6. Enable all of the following Co-Admin Permissions:
    • Reports and Settings
      • View settings and apps for your company
      • Edit settings and apps for your company
      • Run new reports and access existing reports
    • Sign
      • View and edit Sign permissions
      • View and edit Sign legal settings
  7. Select Save.

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Configuring Box Sign template permissions

Enable templates for users to create, edit, or delete Box Sign templates. To configure Box Sign template permissions for your managed users:
  1. In the left sidebar of the Admin Console, select Enterprise Settings.
  2. In the top of the window, select Box Sign.
  3. Select Edit Configuration from the Template Permissions section.
  4. Select the enablement option.
    • If you enable or disable Box Sign templates for select users or groups, type the user names, email addresses or names of groups you want to allow or deny from creating, editing, or deleting Box Sign templates.
    • Users or groups with template permissions disabled for creating, editing, or deleting templates can still view and use Box Sign templates that are shared with them.
  5. Select Save.
This feature is only available to Enterprise Plus and Enterprise Advanced accounts.
Enable ready-sign links for users to initiate the signing process with a hyperlink using templates when the recipient’s email address is unknown. To configure ready-sign links for your managed users:
  1. In the left sidebar of the Admin Console, select Enterprise Settings.
  2. From the top of the window, select Box Sign.
  3. Select Edit Configuration from the Ready Sign Links permissions section.
  4. Select the enablement option.
    • If you enable or disable Sign for selected users or groups, type the user names, email addresses or names of groups you want to allow or deny from creating ready-sign links.
  5. Select Save.

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Enabling or disabling Box Sign metadata

Box Sign automatically saves the key details of each signature request as Box Sign metadata on the completed signature request files. This makes signed files searchable and ready to use in Box Automate workflows. This setting is enabled by default for your organization. You can disable Box Sign metadata for your entire organization. When it is disabled, Box no longer applies Box Sign metadata to new signature requests. To enable or disable Box Sign metadata:
  1. In the left sidebar of the Admin Console, select Enterprise Settings.
  2. In the top bar, select Box Sign.
  3. Locate the Box Sign Metadata setting and toggle it on or off.
  4. Select Save.
Disabling this setting does not remove metadata from signature requests that were already completed. It only prevents Box from applying metadata to new requests going forward.

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Box Sign access for developers

If your enterprise has access to Box Sign, any developer can build an app that makes requests with the Box Sign API. You can use the Custom Apps tab in the Admin Console to manage which apps have access to your enterprise. For details, see Managing custom apps.
Custom Apps details page with Decline and Authorize actions
To approve apps that make Box Sign API requests, use the Custom Apps tab in the Admin Console to view app details. If the app has the Manage signature requests scope enabled and you approve it, you enable the app to access Box Sign through the API.
App Scopes list that includes Manage signature requests
If you choose to not grant developer access to the Box Sign API, decline any apps that have the Manage signature requests scope enabled. Additionally, turn on the Disable unpublished apps by default toggle in the custom apps settings to ensure that all unpublished apps created by a developer within your enterprise require app approval.
If you have OAuth 2.0 apps that are active within your enterprise, you need to add their client IDs to the Disable unpublished apps by default setting to keep them enabled.
Global App Settings dialog with Disable unpublished apps by default turned on

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Generating admin reports

To see activity reports for Box Sign usage, follow the instructions in Running Reports and use the Set Filters option to choose which Box Sign activity and information to include.
Last modified on August 5, 2026