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Only primary admins and co-admins with the correct permissions can access this area of the Admin Console.
The scopes requested by a custom application may grant highly privileged access, and you should review them carefully.  Refer to Understanding Requests to Authorize or Allow Applications for more information on this topic.
Box Platform enables you to build custom applications on the Box platform, seamlessly integrating the full power of Box with your solutions.  You can allow the use of these custom applications in your enterprise by enabling or authorizing them through the Admin Console.

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Authorizing and enabling custom applications

Using the Admin Console, you can
  • authorize and enable custom server authentication apps, such as JSON Web Token (JWT) apps, client credential apps, and limited access apps,
  • enable custom user authentication applications, such as OAuth 2.0 apps, and
  • enforce global integration controls.
To authorize or enable a custom server authentication app:
  1. Open your Admin Console.
  2. In the left sidebar, click Platform.
  3. At the top of the window, click Platform Apps.
  4. Click Server Authentication Apps. Box displays information about these available apps, including their authorization states and enablement states.
  5. Click the name of an app to view authorization and enablement options.
  6. Check the authorization or enablement options you want to apply, then click Apply or Enable.
To enable or disable a custom user authentication app via admin console:
  1. Open your Admin Console.
  2. In the left sidebar, click Platform.
  3. At the top of the window, click Platform Apps.
  4. In the top-right corner of the window, click Add +, and then enter the user authentication application client ID.
  5. Click User Authentication Apps. Box displays information about these available apps, including their enablement states.
  6. Click an application, then select the state you want to apply.
  7. Click Apply.
To enable or disable a custom user authentication app via an emailed request:
  1. Open the email requesting enablement.
  2. In the email, click Review App Details. Box displays information about the application.
  3. Check the enablement options you want to apply, then click Apply.
Last modified on July 14, 2026