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Documentation Index

Fetch the complete documentation index at: https://docs.box.com/llms.txt

Use this file to discover all available pages before exploring further.

As we continue to enhance and add new Box Sign features, we’ve made a core set of features available across every Box plan. All Box Sign users can now:
  • Sign or request signatures
  • Add standard fields
  • Receive notifications and reminders
  • View real-time signing status
  • Configure the signing order - sequential and parallel
For a comprehensive view of features for every plan level, see the charts below:
Sender and Admin features
FeatureIndividual PlansBusiness Plans
IndividualPersonal ProBusiness StarterBusinessBusiness PlusEnterpriseEnterprise PlusEnterprise Advanced
Number of docs sent for e-sign via Box web app5 per month15 per month10 per user per monthUnlimitedUnlimitedUnlimitedUnlimitedUnlimited
Sign & send, or request signatures✓✓✓✓✓✓✓✓

Pre-filled text and read only fields

✓✓✓✓✓✓✓✓
Standard fields and formatting✓✓✓✓✓✓✓✓
Notifications & reminders✓✓✓✓✓✓✓✓
Real-time audit trail✓✓✓✓✓✓✓✓
Set signing order - sequential and parallel✓✓✓✓✓✓✓✓
Add the same recipient multiple times✓✓✓✓✓✓✓✓

Set custom expiration date for signature request(s)

✓✓✓✓✓✓✓✓
Signer verification via email✓✓✓✓✓✓✓✓
Keyboard shortcuts for doc prep✓✓✓✓✓✓✓✓
Multi-doc packages✓✓✓✓✓✓✓✓
Unlimited Box Sign templates -✓✓✓✓✓✓✓
Signer verification via SMS-✓✓✓✓✓✓✓
Password protection of docs-✓✓✓✓✓✓✓
User controls for Admins--✓✓✓✓✓✓
Shared signature requests--✓✓✓✓✓✓
Customize embedded signer disclosure--✓✓✓✓✓✓
Sign-Relay integration---✓✓✓✓✓
Custom branding for signature requests---✓✓✓✓✓
Text input field validation---✓✓✓✓✓
Signer attachments field -----✓✓✓
Sign-Shield integration-----✓ 1✓✓
Recipient groups-----✓

✓

✓

Batch send------

✓

✓

Support for 21 CFR Part 11
e-signatures

------

✓ 3

✓ 3

Ready-sign links------✓✓

Signer verification via Box account login 

------✓✓

Conditional fields

------✓✓

CAC/PIV smart card signer authentication

------$$
Number of signature requests sent for e-sign via 3rd party and custom integrations (requests/customer/year)---100150250

Unlimited (3rd party)

-

10002
 (custom)

Unlimited (3rd party)

-

20002
 (custom)

1 Box Sign-Shield integration for the Enterprise plan requires purchasing Box Shield.
2 Additional signature requests may be purchased through the Box Sign API Add-On Pack (sold by number requests). 
3 Support for 21 CFR Part 11 e-signatures requires GxP Validation.
$ CAC/PIV authentication requires the Box Sign CAC/PIV Add-On Pack. Customers must purchase this add-on to enable the CAC/PIV signer authentication feature.
Signer features
FeatureIndividual PlansBusiness Plans
IndividualPersonal ProBusiness StarterBusinessBusiness PlusEnterpriseEnterprise PlusEnterprise Advanced
Signing on web app and mobile devices✓✓✓✓✓✓✓✓

Draw/type/upload signatures

✓✓✓✓✓✓✓✓
In-person signatures-✓✓✓✓✓✓✓