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Documentation Index

Fetch the complete documentation index at: https://docs.box.com/llms.txt

Use this file to discover all available pages before exploring further.

Custom Branding for File Request is a feature that allows enterprises to apply a logo and brand color to their File Request webpages.  Custom Branding is ideal for Box customers who request content from external entities and want to provide an on-brand and more recognizable experience for content submitters. Admins can upload two logos and a default color in the Admin Console using the Account Branding functionality. These will show up as part of the available branding options for File Request creators in their enterprise.
  • Default logos and colors will be available to select for any File Requests but can be overridden by the user
  • For more information on Account Branding, here is our help article: [/en/box-fundamentals/for-admins/getting-started/customize-your-accounts-branding)

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Working with Custom Branding

Here’s how you would setup branding for your File Request:
  1. Create a File Request on the folder as before  (If you need a refresher use this article: Using File Request to get Content from Anyone )
  2. Click Edit to apply custom branding.
  3. Select Theme to open Header Logo and Theme Color section
    • If your Box Admin has set a default logo and color for your enterprise, the logos will be visible. If not, the defaults will be ‘No Image’ and a no color icon .
  1. Click + to start.
  2. Click Add an Image and select the logo you would like to upload.
  3. Click Upload.
    • Uploading a new logo does not make it a default for all your File Requests. You can still select different logos for different file requests
    • Images look best at 80 pixels height, png format, and transparent background.
    • Image files must not exceed 1 mb.
  4. Next, let’s select a color. Theme Color is where you will set the background color for the file request.
    • You can select any of the predefined colors or use the + icon to select a different color. You can use the HEX code to select a color.
theme-editor-form-builder-jpeg
    • You can add any number of custom colors to the palette. However, upon saving the form, all custom colors are deleted except the one you selected.
    • After selecting your logo and color, click Preview to review your updates.
      1. Click Save or Share to save your changes.
Here’s an example of a custom-branded File Request page from a File Request creator’s point of view
preview-for-branding-file-request-png