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NoteNotes: Box AI Studio is only available for Enterprise Advanced accounts.
Box AI Studio allows admins to configure and build powerful AI agents for their organizations to user in no-code solutions, enabling faster and easier collaboration.

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Admin Enablement

Within the Admin Console, go to the Box AI section and then the Settings tab and set the permissions for both users and groups. If your organization has not fully enabled Box AI, you can click Enable for All to do so for all services.

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Enabling AI Settings

To enable Box AI Studio, first enable Box AI home:
  1. Navigate Box AI -> Settings
  2. Click configure on “AI Home”
  3. Select Enable
Once a Box AI setting is enabled, admins can toggle between the existing Box AI Agent experience (i.e., the legacy agents experience) and the new Agent experience by enabling the AI Home in the Box AI Settings page. Considerations with AI Home:
  • After enabling AI Home, organizations that had AI Studio enabled with the legacy version will automatically have the new version of AI Studio enabled.
  • After enabling AI Home, Admins cannot create new legacy agents. However, they can still modify existing legacy agents.

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Upgrading Agents

When accessing legacy agents, you can upgrade the agent to begin using updated features. When configuring a legacy agent, click Upgrade Agent to create a new agent that mirrors the legacy agent.
The process sets the model to Auto by default and copies:
  • Agent name and appends “(new)” to it
  • Description
  • Custom instructions (if the legacy agent has both Q&A and Compose modes, only the Q&A custom instruction is copied; otherwise, the entire custom instruction is copied)
The new agent is disabled by default. The existing legacy agent remains active and unaffected unless manually disabled.
NoteNote: For new and upgraded agents, APIs usage is not supported.

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Enabling Access for Co-Admins

To enable Box AI Studio for Co-Admins:
  1. Go to the Admin Console -> then User & Groups
  2. Select View on the co-admin to configure
  3. Click Edit on the Role and Access Permissions section
  4. Toggle on for AI Studio.

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Compliance Support

Customers are responsible for configuring suitable AI models based on their specific requirements. Visit Supported AI models - Box Dev Docs to see a full list of models and providers.

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Managing Custom Box Agents in Box AI Studio

To see a list of agents available, go to the AI Studio tab from the Box AI section in the Admin Console.

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Managing Legacy Agents

From the legacy Agent view, you can see:
  • Name
  • Capabilities
    • Content Q&A
    • Text Generation
  • Access
    • Enabled
    • Enabled for selected
    • Disabled
  • Monthly Queries
  • Last Used
You can filter from:
  • Type
    • Content Q&A
    • Text Generation
  • Access
    • Enabled
    • Enabled for selected
    • Disabled
For additional options, hover over the right side of the agent and click on the ellipsis to:
  • Edit
  • Access
  • Delete
    • Deleting an agent cannot be undone.
To set the AI model provider, hover over the right side of the agent and click on the ellipsis to choose between the Box Recommended option and specific providers. You can also upgrade the legacy agent from the right ellipsis button, selecting Upgrade Agent from the dropdown menu.

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Managing Agents

To see a list of agents available, go to the AI Studio tab from the Box AI section in the Admin Console. From the Agent view, you can see:
  • Name
  • Access
  • Created By
  • Monthly Queries
  • Last Used
You can filter from:
  • Access
    • Enabled
    • Enabled for selected
    • Disabled
For additional options, hover over the right side of the agent and click on the ellipsis to:
  • Edit
  • Duplicate
  • Delete
    • Deleting an agent cannot be undone.