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Shared links enable your managed users to:
  • Quickly create hyperlinks to content stored in Box
  • Copy and share those hyperlinks with coworkers and collaborators both inside and outside the company
Account administrators and co-admins can define shared link preferences for all content owned by their managed users. If an option is disabled at the administrator level, it will not appear for:
  • All managed users
  • Collaborators in folders owned by managed users.
Change the settings at the admin level only if you want to restrict sharing access for every file and folder in your account.
  1. From the Admin Console, go to the Enterprise Settings > Content and Sharing tab.
  2. Scroll down to the Shared Links section.
  3. Configure how shared links are allowed and used. See the Shared Links section in Enterprise Settings: Content & Sharing Tab for details.
  4. Click Save.
  • Shared links do not support multi-factor/2-factor authentication (MFA/2FA). If your organization requires 2FA for managed users and collaborators, recipients of shared links outside of your organization will not be required to enable 2FA to access the content of charged links.
  • If an auto-expiration policy has been set with a different number of days than in the shared link settings for your enterprise, the more restrictive option will be applied.
  • If there are contradicting expiry dates between the shared link auto-expiration policy and the enterprise setting, both will be applied. For example, if the enterprise setting is to notify the user 10 days before and the shared link auto-expiration policy is to notify the user 5 days before, these notifications will be sent 10 and 5 days prior to expiration respectively.
Last modified on July 8, 2026