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Documentation Index

Fetch the complete documentation index at: https://docs.box.com/llms.txt

Use this file to discover all available pages before exploring further.

FTPS is intended for initial bulk uploading and occasional bulk downloading of files from your account. FTPS is available to business and enterprise accounts — except trial accounts — for bulk migration of data. It is not available for personal accounts (free or pro).
Note
  • The maximum file size that can be uploaded to or downloaded from Box via FTPS is 32GB. For other options to upload and download content, see Migrate Content.
  • Box does not display directories containing more than 20,000 items.
We do not recommend using FTP as your primary access method. Consider using SFTP as a more secure option. To access Box’s FTPS server:
  1. Choose an FTPS client.
  2. Use the following parameters:
    • Server: ftp.box.com
    • Username: Your Box account email address (SSO log in not supported)
    • Password: Your Box account password
    • Port:
      • For implicit encrypted connection (FTPS): 990
    • TLSv1.2 is required. TLSv1.0 and TLS 1.1 are no longer supported.
Note: By default, Box accepts only encrypted FTPS connections. 

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Troubleshooting

If you’re having trouble using FTPS with Box, see this article. Related Links Preserve Original Created/Modified Times How to Migrate Content.