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Although a Business or Enterprise account can have only one Primary Admin, you may delegate many administrative duties by assigning Co-Admin privileges to additional users. Co-Admins can access the Admin Console and perform most of the same tasks available to the Primary Admin. For details on available Co-Admin capabilities, please refer to our Co-Admin Permissions community article. FAQs about administrator types and permission scopes can be found in Understanding Administrator and Co-Administrator Permissions.
Note:Business Plus and Enterprise plans allow you to assign specific Co-Admin permissions on a per-user basis. Standard Business plans can only designate users as Co-Admins without granular permission selection.
Co-Admin Requirements
  • To grant Co-Admin privileges, the user’s account must use an email address on a domain that has been verified by your enterprise.
  • If you need to grant Co-Admin access to a user whose domain cannot be verified, contact our Product Support team for assistance.

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To grant a user Co-Admin permissions:

  1. Go to Admin Console > Users & Groups.
  2. Click the Managed Users tab.
  3. Click the name of a managed user with a Role of Member.
  4. Hover over the Role and Access Permissions section and click Edit ().
  5. In the Role drop-down list, select Co-Admin.
  6. Select which Co-Admin permissions you want the user to have. For example:
    admin-console-permissions.png
    To determine if your admin needs other permissions, review the complete Co-Admin Permissions list.
  7. Click Save.
Note:A user cannot be both a Co-Admin and a Group Admin. When you make a user a Co-Admin, they become just members of any group that they are in where they were group admin.

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To modify Co-Admin permissions:

  1. Go to Admin Console > Users & Groups.
  2. Click the Managed Users tab.
  3. Click the name of a managed user with a Role of Co-Admin.
  4. Hover over the Role and Access Permissions section and click Edit ().
  5. Select which permissions you want the Co-Admin to have and clear the permissions you do not want the Co-Admin to have. See Co-Admin Permissions for details about each permission.
  6. Click Save.
Note:As a Co-Admin, you only have access to folders you own or collaborate on, and you might not see all of the managed/external user folders under Folder Collaborations in the Admin Console. Contact your admin for more information.