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When you’re
  • uploading or downloading a file or folder,
  • moving or copying a file or folder, or
  • marking for offline access a file or folder,
the status-and-transfers icon at the top of the screen displays the current progress of the action. The status-and-transfers icon also enables you to cancel the action, retry a failed action, or retry an action that returned an error.
jobsstatus-png
To see the detailed status of the action: tap the status-and-transfers icon. To Cancel or Retry the action:
  1. Tap the status-and-transfers icon.  Box displays the status window.
  2. Beside the file or folder name, tap the loading icon and select the option you want to perform.
Last modified on February 19, 2026