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With Box Governance, organizations are able to designate managed users as custodians under legal hold. While an organization can identify custodians to define the scope of a legal hold, held content ultimately relates back to the legal hold itself. As a result, if a given custodian leaves the organization or otherwise ceases to be a managed user within an organization, that custodian’s content is still governed by the legal hold and preserved. In addition, the audit trail for these custodians remains intact after they leave.
Last modified on February 12, 2026