Managing Files And Folders From The Admin Console

Email Notifications to Users

IMPORTANT:This article describes the usage of the legacy Content Manager, which is replaced by the new Content Manager. The legacy Content Manager was sunset in February 2026.

As a Box Admin or Co-admin, you can use Content Manager to access your users’ files and folders. You can easily preview, download, share, or delete files from the Admin Console, without logging into the user’s account

NoteThis feature is available in Business Plus, Enterprise, Enterprise Plus, and Enterprise Advanced plans only. For more information about pricing plans, or to upgrade, visit box.com/pricing.

You can also search for content across the organization, applying advanced search filters as needed to narrow down your results. Content Manager grants you the ability to easily manage files and folders across your organization, from the Admin Console. With Content Manager, you can:

Browse by user to see the files and folders they can access
Download files and folders
Search for files and folders across your organization
Move files between folders
Invite collaborators to folders or get shared links and modify access levels
Permanently delete files and folders from any user’s Trash (if enabled for Admins and Co-admins)
Reporting on folders

Email Notifications to Users

No email notifications will be sent in response to any action authorized Admins or Co-admins take in Content Manager. Users will not be notified by email about any actions authorized Admins or Co-admins take in Content Manager. The only email notifications that will be sent will be invitations to folders or files sent using the send link or invite collaborator functionality.

Deleting Files and Folders from the Admin Console

Exporting Folder Trees

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Documentation Index

​Email Notifications to Users

Email Notifications to Users