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If you’re a Box Zones customer and want to know where Box stores your organization’s metadata instance, it is straightforward to identify and confirm the location or locations of all of your organization’s metadata.
The Australia Zone lets you store metadata entirely in Australia. As with our other Zones, metadata is stored in the requested customer region. Box runs periodic checks to confirm your metadata instance is stored in its mapped Zones, ensuring all new uploads land in the correct region.
Your Box administrator can generate a User Details Report that shows where Box stores your managed users’ content. Here’s how:
  1. Go to Users and Groups > Managed Users.
  2. Select Download Report.
Box creates a report and uploads it to your default Box Reports folder (or whichever folder you have configured to be your default reports folder). Box runs periodic checks to confirm your metadata instance is stored in its mapped Zones, ensuring all new uploads land in the correct region. Related links About Box Zones Complying with international data privacy rules
Last modified on August 31, 2026