Box Launch Communications
| Template | How to use | When to use |
|---|---|---|
| Awareness Announcement to Company | Send this to users to let them know that Box is coming - raise awareness of the tool and outline the benefits of Box. | 2 weeks prior to Box launch |
| Go-Live Announcement to Company | Let users know that they can get started working in Box! Include critical information on how to access their accounts and any other relevant support resources for launch. | Day of Box launch |
| Support & Check-In Email to Company | Check in with your users to outline support channels, promote free Box training, and solicit feedback for continuous improvement. | 1 week after Box launch |
Core Box Applications
| Template | How to use | When to use |
|---|---|---|
| 4 Box Essential Applications | Power up your users by introducing them to four of Box’s amazing productivity apps. | As Needed |
| Box Edit | Let users know how to easily edit documents and save changes back to Box while working in the web app with Box Edit. | As Needed |
| Box Drive | Introduce users to the features of Box Drive, and let them see Drive in action. | As Needed |
| Box Sync | Let users know how to mirror data stored on Box to their desktop with Box Sync. | As Needed |
| Box for Office | Make Box a more integrated part of your Microsoft productivity suite with Box for Office. | As Needed |
| Box Mobile | Access, share, and collaborate on your content from your mobile device with the Box mobile app! | As Needed |
Tool Replacement + Content Migration
| Template | How to use | When to use |
|---|---|---|
| We’re Moving To Box Announcement to Company | Announce that you’re moving from your current tool to Box! | 3 weeks prior to migration to Box |
| Migration Announcement to Company | Remind users of the migration to Box and outline key impacts - what to expect, when the migration is happening, and what will happen to their content. | 1 week prior to migration to Box |
| Migrate Your Content (End-User Driven) | Are users responsible for migrating their content to Box? If so, let them know what tools are available to do so! | As needed (if user-driven migration) |
External Collaboration
| Template | How to use | When to use |
|---|---|---|
| Sharing Content Outside Of Your Organization | Let your users know how to work with others outside of your environment securely and easily. | As needed |
| Vendor Invitation to Collaborate | Give your external partners a heads up on how to accept their invitation to collaborate. | As needed |
| What External Collaborators Can Expect | Help external collaborators know what to expect when they are invited to work with your users. | As needed |
User Guides & Support
| Template | How to use | When to use |
|---|---|---|
| Get Started With Box Folder | Customize and provision this folder to all new Box users. Includes 1-minute How-To videos, best practices, and more! | At Box launch |
| Box User Video Library | Embed these helpful introductory and how-to Box videos on your company’s intranet or social site. | As needed |