> ## Documentation Index
> Fetch the complete documentation index at: https://docs.box.com/llms.txt
> Use this file to discover all available pages before exploring further.

# ServiceNow

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ServiceNow's setup process involves the following steps:

1. Admin configuration in Box
2. Admin configuration in ServiceNow

## Step 1: Configure Box integration

<Badge color="orange" size="lg">Admin</Badge>

1. Sign in to the [Box Admin Console](https://app.box.com/master).

2. Go to **Integrations** and find Box MCP Server either by using the MCP Category filter, or by using the search bar at the top of the page.

3. Go to **Configuration** > **Add Integration Credentials** to generate new credentials.

4. In **Redirect URIs**, change the Box redirect URIs to:

   `  https://<client-instance>.service-now.com/oauth_redirect.do
    `

5. Copy the **Client ID** and **Client Secret** for later use. These are required later for the external MCP Client to authorize the connection.

6. Check the **Access scopes**:
   * Read all files and folders stored in Box.
   * Read and write all files and folders stored in Box.
   * Manage AI Requests.
   <Note>
     Scopes define the maximum set of actions. Users can only access content they already have permission to view or edit in Box.
   </Note>

7. Click **Save**.

## Step 2: Configure connection in ServiceNow

<Badge color="orange" size="lg">Admin</Badge>

To add the remote Box MCP server, follow the instructions provided by the [ServiceNow side](https://www.servicenow.com/docs/r/intelligent-experiences/connect-mcp-server-client.html).