> ## Documentation Index
> Fetch the complete documentation index at: https://docs.box.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reset My Box Account Password

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## Why am I being asked to reset my password?

The administrator has enabled *Strong Password Requirements*, *Exposed Password Detection*, or both. Depending on your permission level you will be asked to reset your password when you first log in or within Box.

Select and follow the applicable steps:

* [Resetting your Box password via Account Settings](#resetting-your-box-password-via-account-settings)
* [Resetting your Box password via notification](#resetting-your-box-password-via-notification)

<h2 id="resetting-your-box-password-via-account-settings">
  Resetting your Box password via Account Settings
</h2>

To reset the password for your Box account, follow this process:

1. Visit [https://app.box.com/reset](https://app.box.com/reset) and enter the email address associated with your Box account.
2. Check your email, you will receive an email with a link to reset your password.

* * Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit [https://app.box.com/reset](https://app.box.com/reset) to have another link emailed to you.
  * If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.
  * Also, [check your spam folder](/en/box-fundamentals/for-users/user-login-and-settings/configuring-email-for-box-notifications) in your email client for this email.

<h2 id="resetting-your-box-password-via-notification">
  Resetting your Box password via notification
</h2>

When you logged in to Box, you received a required action notification asking you to update to a strong password in order to access specific folders and files. The following steps will guide you through making the update:

1. Click **Update** in the notification banner to open the *Change password* modal.
2. Type in your **Current password** in the field provided.
3. Type in your **New password** in the field provided following the *Password strength* guidance. The list of password criteria will indicate what your password is missing with an "X."
4. With all password requirements met, retype your password in the **Confirm new password** field.
5. Click **Save**.

You must meet all criteria to successfully save and update your password. After you click **Save**, you will see the notification, "Your password has been changed successfully."