> ## Documentation Index
> Fetch the complete documentation index at: https://docs.box.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Using Box with FTPS

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FTPS is intended for initial bulk uploading and occasional bulk downloading of files from your account. FTPS is available to business and enterprise accounts — except trial accounts — for bulk migration of data. It is not available for personal accounts (free or pro).

<Note>
  **Note**

  * The maximum file size that can be uploaded to or downloaded from Box via FTPS is 32GB. For other options to upload and download content, see [Migrate Content](/en/box-fundamentals/for-admins/getting-started/migrate-content).
  * Box does not display directories containing more than 20,000 items.
</Note>

**We do not recommend using FTP** as your primary access method.

Consider using [SFTP](/en/box-fundamentals/for-users/uploads-and-downloads/uploading-and-downloading-files-and-folders-to-box/using-box-with-sftp) as a more secure option.

**To access Box's FTPS server:**

1. Choose an FTPS client.
2. Use the following parameters:
   * **Server**: ftp.box.com
   * **Username**: Your Box account email address (SSO log in not supported)
   * **Password**: Your Box account password
   * **Port**:
     * For implicit encrypted connection (FTPS): 990
   * **TLSv1.2** is required. TLSv1.0 and TLS 1.1 are no longer supported.

<Note>
  **Note:** By default, Box accepts only encrypted FTPS connections. 
</Note>

## Troubleshooting

If you're having trouble using FTPS with Box, see [this article](https://support.box.com/hc/en-us/articles/360044194853-I-m-Having-Trouble-Using-FTP-with-Box).

**Related Links**

[Preserve Original Created/Modified Times](/en/box-fundamentals/for-users/uploads-and-downloads/uploading-and-downloading-files-and-folders-to-box/file-transfer-how-can-i-preserve-original-createdmodified-times)

How to [Migrate Content](/en/box-fundamentals/for-admins/getting-started/migrate-content).