> ## Documentation Index
> Fetch the complete documentation index at: https://docs.box.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Folders That Have Been Shared With an Unmanaged User

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1. Go to **Admin Console > Users & Groups**.
2. Select the **External User** tab.
3. In the drop-down list, select **Unmanaged Users**.
4. Double-click an unmanaged user name.
5. Select the down arrow in the header of the Folder Collaborations section.
6. Select **Edit**.
7. You can:
   * Change the collaborator access level for any folder the unmanaged user is collaborated into: In the Access Level column, select an access level from the drop-down list of a folder.
   * Add existing folders to collaborate the unmanaged user into: Select **Select Folders**, then select one or more folders and select **Save**.
   * Create a new folder to collaborate the unmanaged user into: Select **New Folder**, then enter a folder name, select a [collaborator permission](/en/box-fundamentals/for-users/collaborating/collaborating-by-inviting-others/understanding-collaborator-permission-levels), and select **Save**.
   * Remove collaboration access from folders: Select the check box for one or more folders, select **Remove Access**, and then select **Delete** in the confirmation dialog box.
8. Select **Save**.

<Note>
  **Note**

  If you are a Co-Admin, you only have access to folders you own or collaborate on, and you might not see all of the managed/unmanaged user folders under Folder Collaborations in the Admin Console. Contact your admin for more information.
</Note>